Who can apply
['People seeking Arizona services can contact the referral line. Give your community so the specialist can identify the appropriate service area.', 'The agency receiving a referral sets its own income, residency and other intake conditions.']What help is available
The service supplies local resource information and contacts. Phone assistance operates daily from 9 a.m. to 7 p.m.; the website also provides resource searching.
Documents to prepare
Have your city or ZIP code, a description of the need and any urgent deadline ready. Save the names of organizations already contacted, including why they could not help, so the specialist can look for alternatives.
How to get started
- Call 211 during the published daily 9 a.m.–7 p.m. hours.
- Arizona Relay callers can dial 711 or 800-367-8939 and ask for 877-211-8661.
- Use the online directory to search resources. Contact the identified provider for its application and current availability.
After applying
Keep referral contacts and note each provider’s answer. Return to 211 if an organization cannot serve your area or its intake is closed. For immediate danger, seek emergency services rather than waiting for a resource referral.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is the phone line open overnight?
Its published hours are 9 a.m.–7 p.m. daily.
Can Relay callers use the service?
Yes. The website gives Arizona Relay instructions using 711 or 800-367-8939 and the destination number 877-211-8661.
Does a referral reserve assistance?
No. The provider must review the application and confirm available help.
What should I say about an urgent bill?
Give the shutoff date and location when requesting resources, then tell the referred agency the same information.
Sources and review
Historical screenshots: source reference.