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Reviewed October 1, 2026

2-1-1 New York

211 New York connects people with local services through regional providers covering the state around the clock.

Who can apply

Anyone can request resource information. Each referred organization determines eligibility.

What help is available

Referrals include food, housing, utilities, transport and other needs. Funding is not reserved by a referral.

Documents to prepare

  • Location or ZIP code.
  • The immediate need.
  • Any urgent deadline or access requirements.

How to get started

  1. Call211

    Explain where you live and what help you need.

  2. Use regional options

    Visit 211 New York for regional phone, text and search services.

  3. Contact the provider

    Confirm hours and current intake.

After applying

Ask for another option if a provider cannot help.

Website screenshots

These images show the pages captured in August 2026. Website screens and rules may have changed.

The 211 New York homepage with dial, text, and search options.
August 2026 reference screenshot.

Common questions

Is coverage statewide?

Regional providers cover all New York State.

Is help available overnight?

The network lists24/7 service.

Does211 approve benefits?

No.

Can I search online?

Yes.

Sources and review

Content checked October 1, 2026 using 211 New York services. Current eligibility and the final decision remain with the program.

Historical screenshots: source reference.