Who can apply
Anyone seeking information can use the free, anonymous service.
What help is available
County-appropriate referrals for food, housing, utility and other needs.
Documents to prepare
- Your city or county.
- A description of the need and urgency.
How to get started
Contact the network
Call 211 or 877-541-7905, or search the directory.
Explain your situation
Ask which provider serves your location and whether you need an appointment.
Contact the provider
Confirm its own application requirements.
After applying
Save the referral and contact the provider directly about availability.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is community referral available overnight?
The network describes availability around the clock, every day.
Is a referral an award?
No. The organization receiving the referral makes its own decision.
Can I remain anonymous?
The network describes its service as anonymous.
Sources and review
Checked October 1, 2026 using Texas 211 service. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.