Who can apply
['Anyone seeking community resources can ask 211 for help. A referral does not establish eligibility for the program you contact.']What help is available
A specialist can suggest agencies for the need you describe. Available services differ by community; ask about options for your ZIP code and whether an agency currently accepts requests.
Documents to prepare
Before contacting a referred agency, write down your ZIP code, the problem, relevant deadlines and a safe callback number. Ask that agency which documents it requires; avoid sending financial records merely to obtain a referral.
How to get started
Call 211 or use Find Your Local 211 to locate your community service and its contact options.
After applying
Record the agency name, contact information and next step. Contact the provider directly and explain any shutoff, eviction or food deadline. If the first referral cannot help, ask 211 for another option.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Does 211 pay my bill?
211 supplies referrals. The assistance provider determines whether it can help.
Can I ask about more than one problem?
Describe each need so the specialist can identify appropriate resources.
Is the conversation confidential?
The national 211 site describes calls as confidential. Ask the local service about its privacy practices.
Will every county have the same programs?
No. The agencies and available assistance depend on your location.
Sources and review
Historical screenshots: source reference.