Who can apply
You can ask for referrals without a benefit approval. Providers assess their own eligibility.
What help is available
The directory covers housing, food, utilities, healthcare and other community needs.
Documents to prepare
- City or ZIP code.
- Need and urgency.
- A place to save referral details.
How to get started
Search or call
Use 211info, dial 211 or call 866-698-6155.
Explain your location
Mention access needs and organizations already contacted.
Contact the provider
Confirm intake, eligibility and availability.
After applying
Ask for alternatives if a referral cannot meet your needs.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Are interpreters available?
211info says language interpreters are available by telephone.
Can I search without calling?
Yes. The website offers service and location searches.
Does a referral guarantee assistance?
No. The receiving provider makes that decision.
Sources and review
Checked October 1, 2026 using 211info directory and contact routes. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.