Who can apply
['988 is available to anyone who needs crisis support, including people seeking help for another person.']What help is available
The Lifeline offers free, confidential support 24 hours a day, every day. A counselor can listen and help you work through the immediate situation.
Documents to prepare
You can explain what is happening in your own words. If you are seeking help for another person, describe what concerns you and whether you are with them. If there is immediate physical danger or a medical emergency, call 911.
How to get started
Call or text 988, or start a conversation through 988 online chat.
After applying
Tell the counselor if a suggestion is not practical for you. Before ending the conversation, clarify the next step and how you can get support again. Confidentiality is not a promise that emergency intervention can never occur.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Must I be suicidal?
No. Emotional distress, mental health concerns and alcohol or drug concerns are also reasons to contact 988.
Can I text rather than call?
Yes. Text 988 or use the online chat.
Can I call for a friend?
Yes. Explain your concern about the person and ask how to help.
Is it open overnight?
The national service is available 24 hours a day, 365 days a year.
Sources and review
Historical screenshots: source reference.