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Arkansas 211

Arkansas 211 has changed operators and coverage. Its current About page says Hark at Excellerate Foundation serves Benton, Madison and Washington counties; older statewide statements on the same website should not be treated as confirmation of statewide intake.

Who can apply

['The current operator notice limits service to Benton, Madison and Washington counties. Ask the service about an address outside those counties before relying on a referral.', 'Referred providers have their own eligibility and application rules. A referral does not reserve funding or approve a benefit.']

What help is available

The service offers information and contacts for local resources. The site provides telephone and ZIP-text options, but conflicting legacy content means current operating hours should be confirmed when contacting it.

Documents to prepare

Prepare your county or ZIP code, the kind of assistance needed and any deadline. Note providers already contacted. These details help the specialist locate relevant resources rather than acting as a benefit document checklist.

How to get started

  1. Call 211 or 866-489-6983, or text your ZIP code to 898211.
  2. Confirm that the current operator serves your county and ask about its hours.
  3. Explain the need and request provider contact and intake details. Contact the provider directly for application and funding information.

After applying

Save referral details and follow up with each provider. If your county is outside the current coverage, use the relevant state program’s county office or provider locator. For immediate danger, use emergency services rather than waiting for a referral.

Website screenshots

These images show the pages captured in August 2026. Website screens and rules may have changed.

The national 211 homepage.
August 2026 reference screenshot.

Common questions

Does Arkansas 211 currently serve every county?

The current operator notice says it can only serve Benton, Madison and Washington counties, despite older statewide language elsewhere on the page.

What is the alternative phone number?

The website lists 866-489-6983 alongside 211.

Can I text for resources?

The listed text option is your ZIP code to 898211. Confirm service availability for your county.

Does the referral guarantee assistance?

No. The agency you contact evaluates eligibility and available help.

Sources and review

Historical screenshots: source reference.