Who can apply
Income, resources, eligible household status and an energy crisis must be assessed. A past-due bill alone does not establish the health-related emergency.
What help is available
Assistance can help resolve qualifying energy emergencies while funds remain available.
Documents to prepare
- Utility statement and amount owed.
- Income and household information.
- Requested eligibility records and crisis details.
How to get started
Contact county DSS
Use CIP guidance or ePASS.
Explain the danger
Describe the household member’s risk and the heating or cooling problem.
Submit proof
Mail, email, fax or drop-off routes are listed; a face-to-face interview is not currently required.
After applying
Keep the agency informed of emergency dates. Contact the utility separately.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Must I have a disconnect notice?
The state also accepts a final notice or past-due bill.
Is any overdue bill enough?
A qualifying energy-related health or life-threatening crisis is required.
Is an in-person interview required?
Not currently.
Is funding unlimited?
No.
Sources and review
Content checked October 1, 2026 using CIP eligibility and intake. Current eligibility and the final decision remain with the program.
Historical screenshots: source reference.