Who can apply
Anyone looking for Delaware community services can use the directory. Individual providers set their own conditions.
What help is available
You receive referrals, not an approval or reserved funding. Phone and live-chat hours are Monday–Friday, 8 a.m.–7 p.m.
Documents to prepare
- Your ZIP code or town.
- The type of help and any deadline.
- Language or accessibility needs.
How to get started
Contact a navigator
Call 211 or text your ZIP code to 898-211. Live chat and directory search are available at Delaware 211.
Explain the need
Mention shutoff notices, lack of food or other immediate concerns.
Check the referral
Ask the provider about intake hours, available help and required evidence.
After applying
Keep referral details and request alternatives if a provider cannot help.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is help available by text?
Yes. Text your ZIP code to 898-211.
Is the live service open all night?
The website lists weekday hours of 8 a.m.–7 p.m.
Does 211 decide eligibility?
No. The referred program does.
Can I search myself?
Yes. The site offers keyword and guided searches.
Sources and review
Content checked October 1, 2026 using Delaware 211 contact and service information. Current eligibility and the final decision remain with the program.
Historical screenshots: source reference.