Who can apply
Household income and circumstances affect eligibility. Confirm current-season rules with your HEAP district.
What help is available
Assistance may support fuel or utility costs. Emergency help requires direct district contact and case review.
Documents to prepare
- Income and household records.
- Residence and heating-account details.
- Shutoff or fuel-emergency information.
How to get started
Check current opening
Erie County anticipates regular heating intake on November 2, 2026. Broome County confirms heating-equipment repair/replacement and clean-and-tune benefits open October 1, 2026. Check OTDA HEAP or your district for the component you need; these dates do not establish that every component is open.
Use the local route
Follow state instructions for myBenefits outside NYC or HRA in NYC.
Report an emergency directly
Explain loss of fuel or a disconnect date to the district.
After applying
Do not arrange equipment work before asking about approval. Track notices and status with the district.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Does every HEAP component open together?
No. Confirm the relevant component.
Can renters seek help?
Ask the district about household heating responsibility.
Does submitting stop shutoff?
Do not assume it does.
Are last season’s dates current?
No. Confirm the new season.
Sources and review
Content checked October 1, 2026 using State HEAP application guidance; OTDA seasonal guidance. Some current details still need confirmation; contact the program before relying on them.
Current seasonal checks: Erie County regular HEAP guidance and Broome County equipment-benefit opening notice, checked October 1, 2026.
Historical screenshots: source reference.