Who can apply
['People in a behavioral health crisis or concerned about someone else can contact the crisis line. Medical emergencies or immediate physical danger require 911.']What help is available
The crisis contact connects you with support and guidance about the situation. KernBHRS also lists a separate 24-hour substance-use access line.
Documents to prepare
Explain what is happening, whether anyone is in immediate danger and how the responder can safely contact you. Do not delay an urgent call to collect documents.
How to get started
Call 800-991-5272 or 988; TTY is 711. For substance-use access, call 866-266-4898. See KernBHRS contacts.
After applying
Ask the responder to explain the next step and where to seek continuing care. If the situation becomes a medical emergency or immediate danger, call 911.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is the hotline available overnight?
KernBHRS lists it as a 24-hour service.
Should I email the webmaster in a crisis?
No. KernBHRS says that email is not monitored 24/7 and directs crisis callers to 988.
Is there a separate substance-use line?
Yes: 866-266-4898.
What if someone is in immediate danger?
Call 911 for immediate harm or a medical emergency.
Sources and review
Historical screenshots: source reference.