Who can apply
Household income and program conditions apply. The agency screens the household and current assistance availability.
What help is available
Help can address qualifying energy costs. Explain a shutoff notice or other urgent energy problem directly to the agency.
Documents to prepare
- Household identity and income information.
- Utility or fuel bills and account details.
- Any disconnection notice.
How to get started
Submit a pre-application
Follow MDHS LIHEAP instructions through Access MS.
Attend the agency appointment
The local CAA helps complete the full application.
Supply remaining records
Ask what additional information your case needs.
After applying
Contact the CAA about status and notify it of changing emergency deadlines.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.


Common questions
Is the pre-application the final decision?
No. The agency completes full intake.
Who handles my case?
The assigned Community Action Agency.
Should I mention a shutoff?
Yes, directly and promptly.
Does applying stop disconnection?
Do not assume it does; contact the utility and agency.
Sources and review
Content checked October 1, 2026 using Mississippi LIHEAP application. Current eligibility and the final decision remain with the program.
Historical screenshots: source reference.