Who can apply
Anyone seeking resource information can contact the service. Each referred organization decides its own eligibility and whether assistance is available.
What help is available
Free, confidential referrals cover needs such as food, housing, utilities, transportation and childcare.
Documents to prepare
- Your ZIP code or county.
- A description of the need and any urgent date.
- Contact details and notes from agencies already approached.
How to get started
Contact a specialist
Dial 211 or 866-535-5654, or text your ZIP code to 898211.
Explain what you need
Use the contact page for chat and other options.
Follow the referral
Ask the receiving provider about eligibility, intake hours and documents before visiting.
After applying
Request alternatives if a referral cannot help. The directory is useful when specialists are unavailable, but a listing does not confirm that funding is open.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is the specialist service available all night?
No. Current published hours are weekdays 9 a.m.–9 p.m. Pacific, excluding holidays.
Can I text rather than call?
Yes. Send your ZIP code to 898211.
Does 211 award assistance?
It provides referrals; the receiving organization makes assistance decisions.
Sources and review
Checked October 1, 2026 using Nevada 211 service and hours, Contact options. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.