Who can apply
The state reviews household income, heating arrangements and expenses under current program rules. Explain a fuel shortage or threatened loss of heat when requesting help.
What help is available
Assistance can address part of heating costs and qualifying energy emergencies. Separate arrangements cover cooling equipment and certain heating-system services.
Documents to prepare
- Recent and expected income records.
- Heating bills or a lease showing heating arrangements.
- Requested expense evidence and emergency notices.
How to get started
Submit the application
Describe an urgent problem
Contact the Customer Support Center about a heating emergency rather than relying on an unread online submission.
Follow the decision
Keep approval information and ask how the approved service will be arranged.
After applying
For cooling-device help, current LIHEAP recipients should ask Community Action about the approval-letter route. People without an open LIHEAP case should apply first.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is intake only during winter?
The state now describes LIHEAP as year-round.
Does assistance cover the full heating bill?
The program describes partial heating assistance; the decision controls the amount and service.
Who can help with the application?
The state lists Community Options at 800-823-2417 for application help.
Sources and review
Checked October 1, 2026 using LIHEAP eligibility, intake and cooling routes. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.