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Reviewed October 1, 2026

RAFT (Residential Assistance for Families in Transition)

Massachusetts RAFT provides short-term help with housing emergencies. The Housing Help Hub accepts applications, and regional agencies handle review and case questions.

Who can apply

['Households facing loss of housing, foreclosure, utility shutoff or another documented housing crisis.', 'Income normally below 50% of local area median income; the state lists a higher threshold for households at risk of domestic violence.']

What help is available

Approved assistance may address rent, mortgage, utilities or moving costs. Explain which expense threatens your housing and provide supporting notices.

Documents to prepare

The head of household’s ID, current housing proof and crisis documentation are required. Income may be checked electronically; additional proof can be requested.

How to get started

  1. Use the Housing Help Hub linked from the state RAFT application page.
  2. Submit your application and keep the case number.
  3. If landlord participation is needed, ask the landlord to submit their application promptly; the state lists a 21-day limit.
  4. Contact your regional administering agency if you cannot apply online.

After applying

Read requests for missing information and upload it through the Hub. Ask the assigned agency about case status. A denial email explains how to request review. Do not assume applying changes a court or utility deadline.

Website screenshots

These images show the pages captured in August 2026. Website screens and rules may have changed.

The Massachusetts apply-for-RAFT page.
August 2026 reference screenshot.
The Massachusetts Housing Help Hub application portal.
August 2026 reference screenshot.

Common questions

Can one person apply?

Ask the regional agency to assess your household; the program addresses household housing emergencies.

Can 211 check my case?

211 answers general questions; contact the agency assigned to your application for case status.

Does my landlord need to apply?

For assistance requiring landlord participation, the landlord must submit an application too.

Can I upload documents later?

The Housing Help Hub supports additional document uploads.

Does applying stop eviction proceedings?

Keep following court instructions and seek legal help about your deadlines.

Sources and review

Historical screenshots: source reference.