Who can apply
Financial, household and program conditions apply. Work activities or other cooperation requirements may affect a case.
What help is available
Assistance can support basic needs; emergency help may address qualifying urgent costs. The district determines the form and amount.
Documents to prepare
- Identity and household records.
- Income and shelter-cost evidence.
- Emergency notices and requested eligibility records.
How to get started
Choose local intake
Use myBenefits or contact the district; NYC applicants use ACCESS HRA.
Explain emergencies
State the immediate need and deadlines to a worker.
Complete the interview
Follow local document and activity instructions.
After applying
Read decisions and hearing instructions. Ask about exceptions or safety concerns with required activities.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.


Common questions
Is screening the same as applying?
No. File an application.
Can I request one-time emergency help?
Ask the district about the relevant emergency category.
Does NYC use the same portal?
NYC uses ACCESS HRA.
Who decides eligibility?
The local social-services district.
Sources and review
Content checked October 1, 2026 using State assistance application portal; NYC cash assistance; OTDA assistance overview. Current eligibility and the final decision remain with the program.
Historical screenshots: source reference.