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Reviewed October 1, 2026

TN 211

Tennessee 211 provides free, confidential community-resource referrals. Specialist hours vary by location, so use the local contact-center links for current service information.

Who can apply

You can ask for information without receiving another benefit. Each referred program sets eligibility for assistance.

What help is available

Specialists provide nearby provider contacts and help identify the type of service needed.

Documents to prepare

  • County or ZIP code.
  • Need and any urgent date.
  • Previous referral results.

How to get started

  1. Call 211

    Use United Ways’ regional contact links if you need your local center.

  2. Explain the problem

    Describe the location and help sought even if you do not know the program name.

  3. Follow the referral

    Ask the provider about intake and available assistance.

After applying

Return for alternatives if the service cannot help.

Website screenshots

These images show the pages captured in August 2026. Website screens and rules may have changed.

The United Way of Tennessee 211 page.
August 2026 reference screenshot.
The United Way of Greater Nashville 211 helpline page.
August 2026 reference screenshot.

Common questions

Is every center open the same hours?

No. United Ways says hours vary by location.

Do I need to know the agency name?

No. Specialists can help identify a relevant service from the need you describe.

Does 211 approve benefits?

It provides referrals; the receiving program decides assistance.

Sources and review

Checked October 1, 2026 using TN 211 local services and hours. USA Assistance background guide. Program staff determine eligibility and available assistance.

Historical screenshots: source reference.