Who can apply
DES reviews work history and separation. Applicants must meet ongoing ability, availability and work-search conditions.
What help is available
The agency determines the benefit; account creation alone does not establish payment eligibility.
Documents to prepare
- Email and Social Security number.
- Recent employer and separation details.
- Weekly earnings and required activity records.
How to get started
Start the claim
Use DES filing instructions and MyNCUIBenefits.
Complete account tasks
Provide requested identity and claim information.
Certify weekly
Follow current weekly and work-search instructions.
After applying
Check claim status and read notices. Phone assistance is888-737-0259.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Can I apply by phone?
Yes.
Does the portal handle weekly certifications?
Yes.
Does an initial application request all payments?
No.
Is language help available?
DES provides free telephone translation assistance.
Sources and review
Content checked October 1, 2026 using NC unemployment filing; Program conditions. Current eligibility and the final decision remain with the program.
Historical screenshots: source reference.