Who can apply
DWS assesses covered earnings, unemployment circumstances and ongoing eligibility. Follow the ability, availability and work-search instructions assigned to your claim.
What help is available
Approved benefits provide temporary financial support. Each weekly certification supplies information needed to assess payment for that week.
Documents to prepare
- Identity and Social Security information.
- Employer contacts, employment dates and separation details.
- Weekly earnings and hours.
- Work-search evidence and agency messages.
How to get started
Apply online or by phone
Use the DWS system or call 877-664-6984 during the agency’s published weekday hours.
Complete the claim review
Answer eligibility questions and follow any verification notice. Save confirmations.
Certify each week
Submit the weekly request and report work, earnings and availability accurately.
After applying
Check the claim account and correspondence. Keep evidence of work-search activities so it is available for review, and ask DWS about a disputed decision or interruption in filing.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Does the initial application request all future payments?
No. The agency requires weekly certification.
Is there a phone route?
The current agency page lists 877-664-6984, weekdays 8 a.m.–4:30 p.m.
Where can I get job-search support?
DWS links local America’s Job Centers and work-search resources alongside the claims process.
Sources and review
Checked October 1, 2026 using DWS initial and weekly filing routes, Work-search records and local help, Current online system. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.