Who can apply
The Employment Department reviews covered work, separation circumstances and ongoing eligibility. Follow the ability, availability and work-search instructions for your claim.
What help is available
Approved benefits cover eligible claimed weeks. The system provides claim-status messages and a way to contact the agency.
Documents to prepare
- Identity and employment records.
- Employer details and separation information.
- Weekly earnings, availability and work-search records.
How to get started
Apply through Frances
Use the state filing guide to reach the claimant system.
Keep the confirmation
The agency sends a confirmation email after online submission. Check account requests.
File weekly claims
Use the weekly claim guide and accurately report that week’s circumstances.
After applying
Monitor Frances messages and complete employment-service registration when instructed. Send a portal message if you need to correct a filing error.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Does the application request every later week?
No. Weekly claims are separate.
Where can I correct an error?
The agency directs you to message through Frances Online.
Is Frances used for other programs too?
It also supports Paid Leave Oregon; select the unemployment claim route for unemployment benefits.
Sources and review
Checked October 1, 2026 using Initial filing guide, Weekly filing guide, Frances account and corrections. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.