Who can apply
The agency assesses covered earnings, separation circumstances and ability, availability and search for work. Reduced hours can also be reviewed.
What help is available
Approved eligible weeks provide temporary payments. A monetary determination estimates possible benefits and is not an approval.
Documents to prepare
- Identity and employment records.
- Employer and separation details.
- Weekly earnings and search records.
How to get started
Open claimant e-Services
Answer fact-finding
Check the Summary screen and Action Center for questionnaires.
Certify weekly
Report the prior week’s circumstances and the state’s required work-search activities.
After applying
Keep certifying while awaiting the result and monitor nonmonetary decisions. Read notices about waiting-week and payment arrangements.
Website screenshots
These images show the pages captured in August 2026. Website screens and rules may have changed.
Common questions
Is a monetary determination approval?
No. The agency expressly distinguishes the possible amount from an eligibility decision.
Should I certify before approval?
Yes. Its instructions say to attempt weekly certification while the decision is pending.
Where are follow-up questions?
The e-Services Summary screen and Action Center contain fact-finding requests.
Sources and review
Checked October 1, 2026 using Current e-Services intake, Weekly filing and determination rules. USA Assistance background guide. Program staff determine eligibility and available assistance.
Historical screenshots: source reference.